Archive for March, 2009

Acquisition and Retention via Online Communities

Acquisition and Retention via Online Communities

By jambrose | Interactive Strategy, Social Media

Originally published October 14, 2009 EMarketer recently published research into interactive ROI, and concluded that the primary objectives of online marketers are to aquire and retain new customers.  Now it’s the fall and little has changed. There are a number of projects, technologies and tactics that can be deployed to drive customer aquisition and retention,